Submit product transfers online
Deals up to four months in advance
Submit product transfers online
Deals up to four months in advance
Service levels
Last updated: 20/02/2025 - 10:19am
Offer turnaround time - 8 days
Average call wait time: New enquiries - 38 seconds / Case updates - 1 second
The Bank of England base rate decreased from 4.75% to 4.50% on Thursday 6 February 2025. Base Rate Tracker mortgages will drop in line with the base rate effective 1 March 2025. Flexx for Term, SVR or Privilege mortgage rates by 0.15% decrease on 1 March 2025.
Lending criteria
View our lending criteria to check your clients are eligible for a mortgage with us
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Case tracking
Calculators
Case tracking
Calculators
Products
Find the perfect mortgage for your customer
Products
Find the perfect mortgage for your customer
First Time Buyer
We’re here for first time buyers
Offset
Our simple Offset can help your residential clients save money
Portfolio Landlords
Our no fuss approach to portfolio landlords
Green further advance
A lower rate when your clients borrow more for energy efficiency improvements
The one place you can go for the certainty you need
You'll get the information you need when you need it
We’ll be proactive and helpful in every conversation
We’ll use tech to speed up common sense, but not replace it
And we’ll always recognise that your clients are your clients
All together, better
Fairer Finance
2024
Customer Experience
Mortgage Strategy Awards
2023
Best Mortgage Lender
