All new business cases submitted before 18 December will need to be managed here.
Before submitting a Buy to Let AIP or mortgage application you must complete our Buy to Let calculator to ensure an accurate maximum loan amount.
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Log in here to manage your cases and submit new business
We'll be carrying out routine maintenance from 11.30pm Saturday 2 December until 6am Sunday 3 December, meaning our logged in services will be unavailable. We are sorry for any inconvenience.
We’ll be carrying out routine maintenance from 8pm Thursday 16 November until the early hours of Friday 17 November. Our product transfer services will be unavailable. We are sorry for any inconvenience.
Product transfers
Log in here to use our quick and easy MSO portal for like-for-like product transfer cases only
We’ll be carrying out routine maintenance from 4pm Sunday 10 December until the early hours of Monday 11 December. Our product transfer services will be unavailable. We are sorry for any inconvenience.
We'll be carrying out routine maintenance from 10pm Sunday 8 October until the early hours of Monday 9 October. Our product transfer services will be unavailable. We are sorry for any inconvenience.
Not registered yet? Register now to start managing cases.
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Important changes to the way you submit and manage your cases
We’ve launched new functionality on MSO which means doing business with us online is simple, quick and easier than ever. With MSO you can now submit and manage residential new business cases (excluding interest-only and new build) as well as like-for-like product transfers.
What's changed?
You can now submit and manage residential, new business cases on our MSO system.
Residential new build and interest-only cases will need to be submitted via our Coventry for intermediaries platform as usual, as well as when any client is borrowing into retirement and/or aged 56 or over, is a daily rate contractor or is using sources of income from multiple employments.
When submitting business on MSO, there are a few things you’ll need to know.
- For your self-employed cases you’ll need to download our Accountant’s certificate and send this to your client’s accountant to complete
- Pension contributions don’t need to be inputted – these are calculated with the affordability as a derived figure
- Child benefit and child maintenance can both be entered as acceptable sources of income (subject to lending criteria)
We’ll be carrying out routine maintenance from 10pm Saturday 23 March until 8am Sunday 24 March, meaning our logged in services will be unavailable. We’re sorry for any inconvenience.
Log in to Coventry for intermediaries
Using your Coventry for intermediaries 6 digit introducer code and password, log in here to submit and manage the following new business cases:
- Buy to Let
- Residential new build
- Residential interest-only
- Your client is aged 56 or over
- Your client’s mortgage term goes beyond their retirement age and/or their retirement age is greater than 70
- Daily rate contractor
- Using sources of income from multiple employments
Log in to Coventry for intermediaries MSO
Using your Coventry for intermediaries MSO username and password, log in here to submit and manage the following new and existing business:
- Residential new business*
- Offset new business*
- Like-for-like product transfers (exc. portfolio landlords)
We’ll be carrying out routine maintenance from 8pm Thursday 25 April until the early hours Friday 26 April, meaning our MSO services will be unavailable. We’re sorry for any inconvenience.
For all other cases, including porting and further advances, you will need to complete the relevant application forms and send them to us via secure mail at intermediaries@thecoventry.co.uk.
For all other product transfers including portfolio landlord cases (four or more mortgaged Buy to Let properties), call us on 0800 121 7788 and choose option 3.
Not registered yet? Register now to start managing cases.
