Up to 6.5x LTI for first time buyers
We've updated our lending criteria to help more first time buyers get moving.
Up to 6.5x LTI for first time buyers
We've updated our lending criteria to help more first time buyers get moving.
We're carrying out essential maintenance between 3pm Saturday 19 September and 7pm Sunday 20 September.
During this time, broker case management will be unavailable.
We apologise for any inconvenience and thank you for your patience.
Service levels
Last updated: 15/09/2026 - 11:07am
Offer turnaround time - 8 days
Average call wait time: New enquiries - 77 seconds / Case updates - 92 seconds
Lending criteria
View our lending criteria to check your clients are eligible for a mortgage with us.
Case tracking
Calculators
Case tracking
Calculators
Products
Find the perfect mortgage for your customer
Products
Find the perfect mortgage for your customer
First Time Buyer
We’re here for first time buyers
Offset
Our simple Offset can help your residential clients save money
Portfolio Landlords
Our no fuss approach to portfolio landlords
Green further advance
A lower rate when your clients borrow more for energy efficiency improvements
The one place you can go for the certainty you need
You'll get the information you need when you need it
We’ll be proactive and helpful in every conversation
We’ll use tech to speed up common sense, but not replace it
And we’ll always recognise that your clients are your clients
All together, better
