Home Energy Efficiency FAQs
Frequently asked questions
How does HEET work?
HEET calculates the energy demand of your home using information on the size of your home, its construction, its age, and the type of heating and insulation installed. The calculations the tool uses are a 99.9% accurate replication of those used to produce an Energy Performance Certificate (EPC).
An EPC is produced by an accredited Domestic Energy Assessor (DEA) who surveys your home, taking measurements and recording details about the construction of the building. HEET works on a similar basis but relies on you entering the information required about your home and some further assumptions Energy Saving Trust make based on what you’ve told them.
What assumptions does HEET make about my home?
Who is responsible for any actions taken based on recommendations by Energy Saving Trust?
How accurate is HEET?
Can HEET produce an EPC?
Although HEET gives results very similar to an EPC, it’s not an Energy Performance Certificate. The report from HEET cannot be used in place of an EPC. How do Energy Saving Trust calculate the measure costs?
Measure costs in HEET are calculated from two parts, a fixed cost and a variable cost. The fixed cost remains a static value regardless of the details of your property, but the variable cost is tied to a specific part of your property. For example, wall insulation costs vary with the area of external wall to be insulated. This way, the measure costs Energy Saving Trust quote you are tailored to your own property.
What are Energy Saving Trust’s measure costs based on?
Will you share any of my data with TrustMark?
To make sure you meet our criteria for the Green Together Reward, we’ll share some of your data with TrustMark. This will only be your postcode and details of the home improvements you tell us about on your claim form – never any personal information such as your name or details of the mortgage you hold with us.
If you register for the Green Together Reward, you consent to us sharing data with TrustMark. Here’s TrustMark’s Privacy Policy
How often do Energy Saving Trust update the measure costs?
What’s included in the measure costs?
All measure costs are designed to include typical labour and material costs. By typical, Energy Saving Trust mean their costs will not include the cost of any ancillary or remedial work which may be required for your particular property.
Energy Saving Trust’s costs do not include any additional labour or materials required to fix the state of the property to get it ready for a measure such as general repairs to the material fabric or to fix damp issues, or any remedial work required after installation should there be any snagging issues.
All measure costs also include VAT where appropriate. For many energy-efficiency measures the current VAT rate is 0%.
Why are the measure costs Energy Saving Trust quoted different to those that I’ve had from installers or on my EPC?
How do Energy Saving Trust calculate fuel costs?
How up to date are the fuel prices Energy Saving Trust use?
Are Energy Saving Trust’s electricity and gas prices based on the Price Guarantee or the Price Cap?
Their current fuel prices for electricity and mains gas are based on the Price Guarantee.
When the Price Guarantee ends, they will perform an analysis on what the typical electricity and mains gas tariffs might be. If the energy market continues to be unstable and prices continue to be high, those tariffs would likely be based on the Price Cap. Should the energy market return to being a competitive energy market, their electricity and mains gas prices would be based on their own analysis of the available prices using data sourced from Ofgem and the UK Government.
Note that the Price Guarantee and Price Cap only cover electricity and mains gas. Energy Saving Trust’s other fuel prices, such as for LPG, oil and coal, are sourced from their own analysis of fuel prices currently available on the market.